Products & Materials
What does Bloombay sell?
Bloombay focuses on small-batch-friendly candle-making supplies, including candle wax, wax additives, wicks, candle dye, containers, and practical candle-making tools and guides.
Our selection is designed for beginners, hobby makers, and small candle businesses that want useful materials in manageable quantities.
Are your waxes ready to use?
Our waxes are sold as candle-making raw materials. They are ready to melt and test, but they are not finished candles.
Depending on the project, proper wick selection, fragrance testing, processing adjustments, or additives may still be required.
Which wax should I choose for container candles?
Start with a wax formulated for container candles, such as a soy container wax, paraffin container wax, or container blend.
Container waxes are designed to remain inside a vessel and are generally softer than waxes formulated for pillars or molded candles.
Which wax should I choose for wax melts?
Choose a wax formulated for wax melts, tarts, or molds rather than a very soft container wax.
Melt wax usually provides better mold release and a firmer finished product.
Which wax should I choose for pillar candles?
For pillars, votives, tapers, and many molded candles, use a pillar or mold wax designed to hold its shape outside a container.
Can I order small quantities for testing?
Yes. Small-batch quantities are an important part of Bloombay. They allow you to test materials and formulas before committing to larger quantities.
Fragrance, Wicks & Testing
Can I add fragrance oil to all waxes?
Many candle waxes can be used with fragrance oil, but fragrance capacity and recommended fragrance load vary by wax.
Always check the information for the exact wax you are using and test small batches before producing larger quantities.
How much fragrance oil should I use?
There is no single fragrance percentage that is correct for every wax and fragrance combination.
Start within the recommended range for your specific wax. More fragrance does not automatically mean stronger scent and can sometimes create sweating, poor burning, soot, or wick problems.
Do I need to test my wick?
Yes. Wick testing is one of the most important parts of candle making.
Wax, fragrance oil, fragrance load, dye, vessel diameter, and container shape can all affect wick performance.
Wick charts should be treated as starting points rather than guarantees.
Why does my candle have frosting, sinkholes, or rough tops?
Surface appearance can be affected by wax type, fragrance load, pouring conditions, room temperature, cooling rate, vessel shape, and additives.
Some vegetable waxes naturally show more frosting or surface variation than other wax systems.
Do you provide candle-making advice?
We provide practical product information, guides, calculators, and starting recommendations to help you narrow down your options.
Final candle performance still requires your own testing because every complete formula can behave differently.
Use our guides and calculators before making your next test batch.
Shipping & Handling
How long does shipping take?
Delivery time depends on processing time, destination, carrier service, weather, and seasonal order volume.
Tracking information is provided after your order has been prepared and shipped.
Do you ship wax in small quantities?
Yes. Bloombay focuses on manageable quantities that allow beginners and small-batch makers to test materials without purchasing a large amount first.
Can weather affect my wax during shipping?
Yes. Candle wax and some other materials can react to very hot or cold conditions during transit.
Wax may soften, clump, frost, or show other cosmetic changes. These changes do not necessarily mean the material is unusable.
Do you offer local pickup?
If local pickup is currently available for your order, the option may appear during checkout. Availability can depend on the items being ordered.
Returns & Orders
Can I return my order?
Return eligibility depends on the product, its condition, and the circumstances of the return.
Please review our current Refund Policy for complete terms.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible and include your order number, clear photos, and a short explanation of the issue.
This gives us the information needed to review the problem and determine the appropriate next step.
Can I change or cancel my order?
Contact us as soon as possible after placing your order.
If the order has already entered processing or has shipped, changes or cancellation may no longer be possible.
Where can I find my tracking information?
Tracking information is normally sent after your order ships. Use the carrier tracking details to follow the shipment.
Larger Orders & Support
Do you offer larger quantities or bulk pricing?
Bloombay primarily serves small-batch makers, but larger quantities may be available for selected products.
Contact us with the product and quantity you need so we can confirm current availability and pricing.
Can you help me choose the right materials?
We can help narrow down a practical starting direction based on what you are making, such as container candles, pillars, wax melts, or specialty projects.
Final performance still depends on your own testing, especially for wick choice, fragrance load, and the complete candle formula.
How can I contact Bloombay?
Use our Contact page if you need help before ordering or have a question about an existing order.
If you are unsure which wax, wick, or material fits your project, contact us before ordering.