Contact information

Contact Information

If you have questions about your order, shipping, returns, candle making supplies, custom orders, or wholesale inquiries, please contact Bloombay using the information below.

Order Support and Product Questions

Email: support@bloombayshop.com

Please include your order number, product name, and a clear description of your question or issue.

Custom Orders and Wholesale Inquiries

Email: info@bloombayshop.com

For custom candles, event favors, bulk DIY kits, or wholesale supply questions, please include the quantity, deadline, shipping location, and budget range.

Response Time

We usually respond within 1–2 business days. During busy seasons, custom order requests or large supply questions may take longer to review.

Online Contact Form

You can also reach us through our Contact Us page.