Contact Bloombay

Have a question about your order, candle wax supplies, custom orders, or wholesale options? Send us a message and we will get back to you as soon as possible.

How to Reach Us

Order support and product questions:
support@bloombayshop.com

Custom orders and wholesale inquiries:
info@bloombayshop.com

Before You Contact Us

To help us respond faster, please include your order number if your message is about an existing order.

• Order number
• Product name
• Question or issue
• Photos, if the item arrived damaged or incorrect

Response Time

We usually respond within 1–2 business days. During busy seasons, custom order requests or large supply questions may take a little longer to review.

Custom or Wholesale Request?

For custom candles, event favors, bulk DIY kits, or wholesale supply orders, please include the quantity, deadline, shipping location, and budget range.